Last Updated: 23/06/2024
All Sales Are Final
Please carefully review your order before confirming your purchase. All sales are considered final. We do not offer refunds or returns or exchanges for any products or services sold through https://momandteens.com.
Non-Refundable Items or Services
All items or services purchased from Mom & Teens are non-refundable unless otherwise specified in writing by Mom & Teens. This policy applies but is not limited to:
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- Sanitary Pads
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- Leather Pouches
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- Utility Bags
Exceptions to the No Returns No Refund Policy
The only exceptions to our No Refund Policy include:
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- Defective or Damaged Items: In the case of items that are received defective or damaged, please report this within 5 days of receiving the item. In such cases, a replacement may be provided at the discretion of Mom & Teens. Please ensure that a product opening video is mandatory for any refund/replacement to take place, in absence of a product opening video there will be no refunds done from Mom & Teens.
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- Wrong Item Sent: If you receive an item different from the one you ordered, please notify our Customer Service within 5 days for a possible refund or exchange.
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- Incomplete Service: In cases where product is unavailable or out of stock after an order has been placed.
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- Legal Requirements: Following applicable laws, any other conditions or circumstances where we are legally required to offer a refund will be honored.
How to Contact Us
For any questions or concerns regarding this No Refund Policy, please contact us at:
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- Email: info@momandteens.com
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- Phone: +91-9667700864
Note: For prepaid orders, refunds will be processed back to the same payment account used during the transaction via the payment gateway. Timeline for same would be 5-10 working days.
We reserve the right to modify this No Refund Policy at any time, effective upon posting of an updated version on our website. Please regularly check https://momandteens.com for updates.